Who We Are

Who We Are

For more than a century, Mutual of Omaha has been committed to listening to our customers and helping them through life's transitions by providing an array of insurance and financial products.

Our Mission and Vision

Our Mission

We help our customers protect what they care about and achieve their financial goals.

Our Vision

For every customer ... a financial future imagined, planned and secured.

Our Values

Mutual of Omaha’s values are the attributes, behaviors and beliefs that connect Mutual associates with a common vision.

  • heart in hands

    We Exist for Our Customers

    We care for, respect and listen to our customers. We use what we learn to provide the right financial solutions and a superior customer experience. We understand that we are here for our customers and because of them, so every decision we make is with their best interests in mind.

  • Scales

    We Act With Integrity

    We hold ourselves to the highest standards and seek always to do the right things. We deliver on our promises and honor our commitments. We are clear in our communications and transparent about our intentions. We adhere to high ethical standards, complying with regulatory requirements and company policies.

  • gears

    We Are Innovative

    We encourage new ideas, try new things, and always learn from experience as we seek the optimum solutions. We relentlessly pursue ways to simplify and streamline our operations. Through innovation, design and experimentation we continually find ways to grow the business and enhance the customer experience.

  • ribbon with a check in it

    We Are Accountable for Results

    We take personal accountability for results, working within and beyond our areas of responsibility to ensure timely decisions, quick action and ultimate success. We understand that we are in the business of managing risk, and work to protect our assets and reputation so that we can continue to meet our commitments.

  • puzzle pieces

    Together We Achieve Greatness

    We will continue to build a culture that respects and values the unique strengths and cultural differences of our associates, customers and community. We are a diverse and inclusive team, collaborating and supporting one another to pursue shared goals and achieve personal growth and development.

Code of Ethics

The Code of Ethics and Business Conduct provides employees of Mutual of Omaha and its affiliates with guidelines and expectations for legal, ethical and responsible practices and behavior.

Code of Ethics (PDF) (opens in a new window)