Our Culture, Values and Mission Statement

Our Culture, Values and Mission Statement

An authentic and inclusive culture starts with the ability to be the best version of yourself. You’ll discover Mutual of Omaha’s culture is built by good people who encourage your truest self.

Our mission and vision

Our mission

We help our customers protect what they care about and achieve their financial goals.

Our vision

For every customer ... a financial future imagined, planned and secured.

Our values

Mutual of Omaha’s values are the attributes, behaviors and beliefs that connect Mutual associates with a common vision.

  • We exist for our customers

    We care for, respect and listen to our customers. We use what we learn to provide the right financial solutions and a superior customer experience. We understand that we are here for our customers and because of them, so every decision we make is with their best interests in mind.
  • We act with integrity

    We hold ourselves to the highest standards and seek always to do the right things. We deliver on our promises and honor our commitments. We are clear in our communications and transparent about our intentions. We adhere to high ethical standards, complying with regulatory requirements and company policies.
  • We are innovative

    We encourage new ideas, try new things, and always learn from experience as we seek the optimum solutions. We relentlessly pursue ways to simplify and streamline our operations. Through innovation, design and experimentation we continually find ways to grow the business and enhance the customer experience.
  • Together we achieve greatness

    We will continue to build a culture that respects and values the unique strengths and cultural differences of our associates, customers and community. We are a diverse and inclusive team, collaborating with and supporting one another to pursue shared goals and achieve personal growth and development.
  • We are accountable for results

    We take personal accountability for results, working within and beyond our areas of responsibility to ensure timely decisions, quick action and ultimate success. We understand that we are in the business of managing risk, and work to protect our assets and reputation so that we can continue to meet our commitments.

Diversity, equity and inclusion

You’re at your best when your unique strengths and differences are valued and celebrated. You’ll feel a sense of belonging from a company that believes and actively supports incorporating diversity, equity and inclusion in everything we do. From the moment you apply and throughout your career at Mutual of Omaha, you’ll enjoy countless ideas, perspectives and backgrounds. Plus, you’ll appreciate the connection and support from your co-workers who value your voice and root for you to succeed.
Learn More About Our Inclusive Culture
Forbes 2024 Best Employers for Diversity Award

Forbes 2024 Diversity Award

An inclusive culture is part of our DNA and our company’s success. We’re proud to be among America’s best employers for diversity.

Learn About Our Ranking
CDI Annual Seal of Accomplishment

CDI Annual Seal of Accomplishment

We’re committed to fostering a supportive community that elevates disability inclusion, as recognized by the Center for Disability Inclusion’s Annual Seal of Accomplishment. We thrive when we’re inclusive of all individual needs, both visible and invisible. 

Employee Resource Groups

Join co-workers with shared characteristics, life experiences or a general interest in increasing awareness through inclusive programming and learning opportunities.

  • Contributes to the company’s goals of recruiting, retaining and empowering employees to be at their best at work, home and in the community
  • Celebrates the talents and attributes of all associates by creating dialogue, etiquette, insight and communication exchange regarding the unique abilities and contributions of each associate
  • Provides education and advises on business decisions involving visible and nonvisible disabilities

  • Committed to the success, growth and retention of diverse employees through networking, professional development opportunities and educational events
  • Celebrates the rich history of Black and African American heritage
  • Nurtures leadership skills, personal strategic planning and ongoing learning of members
  • Coordinates and attends cultural and social events to expand members’ professional connections and build cultural competence

  • Focused on enhancing the professional and civic leadership qualities of the company’s next-generation leaders
  • Facilitates interaction with key leaders and members to grow personal and professional relationships
  • Actively participates in professional development events, such as the Greater Omaha Chamber’s YP Summit, as well as other community and volunteer activities 
  • Fosters new and existing member connections through networking events and new member outreach

  • Fosters a supportive and inclusive work environment through awareness activities
  • Provides the company with insight into concerns and issues in the LGBTQIA+ community 
  • Strengthens the company’s reputation within the LGBTQIA+ community and the community at large 

  • Provides all employees with a forum to communicate and exchange ideas
  • Creates awareness of the Latino culture through events such as Hispanic Heritage Month, Cinco de Mayo and the Omaha Sister Cities events
  • Provides educational, mentoring and networking opportunities through Table Talk Chat series, where associates learn and practice speaking the Spanish language and other events 
  • Serves as a resource for company-sponsored projects and initiatives, such as the Latino Marketing Assessment Partners with Community Affairs to coordinate volunteer opportunities in the community 
  • Partners with other companies and associates to enhance diversity and inclusiveness

  • Recruit, retain, engage and professionally develop Asian and Pacific Islander employees
  • Build awareness and positively impact the diverse culture through the celebration of Asian American and Pacific Islander Heritage Month and other engagements within the company and community 
  • Provide market insights for the business

  • Provides a forum for employees who are veterans to develop their business knowledge and leadership skills and goals within the company and community
  • Works to increase Mutual of Omaha’s involvement with veterans’ causes in the community 

  • Provides opportunities to develop and build connections at all levels
  • Supports career development through business acumen and financial intelligence programs
  • Offers a forum for members to collaborate and build confidence in pursuit of goals
  • Celebrates Women’s History Month, recognizing influential women in history and accomplishments of female leaders within the enterprise 
  • Signature events include the Sip & Share networking series, financial intelligence programs, career development offerings and co-sponsored events with other internal and community ERGs 

  • Leverages the diverse and multi-generational workforce to build a stronger community and company 
  • Coordinates an internal mentoring program to build a team of future leaders
  • Hosts speaker events that provide direction for associates seeking balance between work, home and community commitments
  • Connects members with networking activities to build skills and share knowledge

Volunteerism and community affairs

Mutual of Omaha was founded on the principle of helping people in their time of need. That principle is further applied through our charitable involvement in the community.

  • Mutual of Omaha volunteer program

    Enjoy volunteering for community organizations, such as the Food Bank of the Heartland, Habitat for Humanity and Good360.

  • Matching gift program

    Your individual contributions to nonprofit organizations are matched by the Mutual of Omaha Foundation — up to $1,000 per associate, per year.

  • Employee Assistance Fund

    When times of crisis or financial need arise, this nonprofit organization is here for you, providing monetary assistance through generous donations from Mutual of Omaha associates.

  • Mutual of Omaha Foundation

    The foundation provides financial support and volunteers to numerous nonprofits in the Omaha metro area.

    Visit Mutual of Omaha Foundation
  • Supporting arts and culture 

    Mutual of Omaha proudly supports arts organizations in their work. As an associate, you’ll enjoy discounted tickets to various cultural events and subsidized memberships.